What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I paid to upgrade but it isn't activated - URGENT

    Asked by vouchers on January 13, 2012 at 02:48 AM

    Hi I have a very large volume of entries coming through tonight so really need the account credited - my paypal email is

    paypal@everyouncecounts.com.au - THANKS!

    Page URL:
    http://www.jotform.com/contact

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    JotForm Support

    Answered by mliz on January 13, 2012 at 02:55 AM

    Your account has already been upgraded to Premium status. Please try to re login to your JotForm account you should see an increase in the quota limits which is applicable to that of a Premium subscription.

    Let us know if there is anything else we can help you with.