What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Calendar popup showing dates as one day lateAsked by fusa on October 08, 2015 at 10:57 PM
One of the users of our form called to advise me that the calendar in the "Event Date" and consequent date fields is a day late. In the screenshot provided, the date for the 12th of October is listed as a Tuesday, when in fact the 12th of October is a Monday. I have not been able to replicate this issue on my own computer, however I am concerned that our users may be submitting the incorrect date based on this error.
Day replicate date calendar popup
That is indeed unusual, Adam.The calendar popup loads correctly when I look at the direct link of your form:
I do see that there is a scripting conflict where the form is embedded, between the scripts of our form (prototypeJS) and scripts of your website (jQuery). Can you please try re-embedding your form by using our iFrame embed method, and see if it helps resolve the problem for your user. The iFrame sandboxes the form from the website, effectively preventing scripting conflicts.
Please let us know how it goes, so that we can further investigate if it still persists even with the iFrame method. If it does persist even after that change, we'd be very interested in what browser your user is using when they see the issue, and what locale settings (language) are they using.
We will await your response. Thank you.