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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What Happened to All the Conditions on My Form?

    Asked by jonnavarra on October 09, 2015 at 02:41 AM

    I have defined conditions on my form but when i press the Conditions button nothing happens. What happened to them.

    Please help restore if necessary.

     

    https://www.jotform.com//?formID=52394832097463

     

    all
  • Profile Image
    JotForm Support

    Answered by mert on October 09, 2015 at 10:32 AM

    Hi,

    In the new design of "Conditions", when you click to it, all conditions those are created before list in the first page. I investigated your form and found the conditions you have created.

     

     

    However, if you are not talking about these ones, you can use "Revision History" to revert your form's to its previous versions.

     

    On the following window, you can choose one of the previous versions and make your form reverted to that version.

     

     

    If you need extra information, please let us know.

    Have a nice day.

  • Profile Image

    Answered by jonnavarra on October 09, 2015 at 11:37 AM

    Thanks for the response, however it shows today changes only. I have not worked on this form for a several days and all of today's activities were an attempt to get it working again.

    Any chance I can restore to an older version?

    Btw, the issue here (the conditions interface not coming up) I believe is related to the issue with the new version of the Conditions interface. It turns out there is a bug in the new interface when editing Update a Form Field Value conditions which results in the old interface to appear, resulting in the disappearance of the scroll bar and the condition described on this ticket.

     

  • Profile Image

    Answered by jonnavarra on October 09, 2015 at 12:10 PM

    Please cancel my request ofr additional assistance to restore older version. I have resolved my issues.

    Thanks for the assist.

     

    Jon

     

  • Profile Image
    JotForm Support

    Answered by Charlie on October 09, 2015 at 02:54 PM

    Hi Jon,

    Glad to hear that everything seems to be working in your end now. Should you need more assistance on that, please do let us know.

    Thank you.