What Happened to All the Conditions on My Form?

  • jonnavarra
    Asked on October 9, 2015 at 2:41 AM

    I have defined conditions on my form but when i press the Conditions button nothing happens. What happened to them.

    Please help restore if necessary.

     

    https://www.jotform.com//?formID=52394832097463

     

  • mert JotForm UI Developer
    Replied on October 9, 2015 at 10:32 AM

    Hi,

    In the new design of "Conditions", when you click to it, all conditions those are created before list in the first page. I investigated your form and found the conditions you have created.

    What Happened to All the Conditions on My Form? Image 1 Screenshot 40 

     

    However, if you are not talking about these ones, you can use "Revision History" to revert your form's to its previous versions.

    What Happened to All the Conditions on My Form? Image 2 Screenshot 51

     

    On the following window, you can choose one of the previous versions and make your form reverted to that version.

    What Happened to All the Conditions on My Form? Image 3 Screenshot 62 

     

    If you need extra information, please let us know.

    Have a nice day.

  • jonnavarra
    Replied on October 9, 2015 at 11:37 AM

    Thanks for the response, however it shows today changes only. I have not worked on this form for a several days and all of today's activities were an attempt to get it working again.

    Any chance I can restore to an older version?

    Btw, the issue here (the conditions interface not coming up) I believe is related to the issue with the new version of the Conditions interface. It turns out there is a bug in the new interface when editing Update a Form Field Value conditions which results in the old interface to appear, resulting in the disappearance of the scroll bar and the condition described on this ticket.

     

  • jonnavarra
    Replied on October 9, 2015 at 12:10 PM

    Please cancel my request ofr additional assistance to restore older version. I have resolved my issues.

    Thanks for the assist.

     

    Jon

     

  • Charlie
    Replied on October 9, 2015 at 2:54 PM

    Hi Jon,

    Glad to hear that everything seems to be working in your end now. Should you need more assistance on that, please do let us know.

    Thank you.