why my changes disappear each day!!!

  • Profile Image
    jpszusza
    Asked on October 09, 2015 at 03:22 AM

    All my changes through the "designer" page I make disappear the day after! I m tired to do the same thing each day! please help me! for example I erased yesterday the background and today it still here! why?

    thank you

  • Profile Image
    Welvin
    Answered on October 09, 2015 at 10:42 AM

    Did the changes disappear without you doing any changes in the form in the form builder? As if the form is fine today, then tomorrow the background suddenly appear again?

    If you've lost the changes, you can revert it in the form by doing it in the form revision section. Check this guide for more details: https://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    Lastly, I noticed that your form is created with a theme from our theme store. If you will take a look at the source codes of your form, you'll find the following stylesheet:

    The issue could be related to this - as if this stylesheet overrides your changes in the form. Your form doesn't have a background now so I think you've fixed it again. If the issue persists, please let us know right away and please don't change it until we can inspect it.

    Thanks