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    Zip folder wont open

    Asked by AneeshRylands on October 09, 2015 at 04:37 AM

    I am trying to download the attached documents from my database but it takes a long time to download and when it does, it tells me it cant open because my zip isn't valid. Please help! I am in  hurry!


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    JotForm Support

    Answered by ashwin_d on October 09, 2015 at 11:58 AM

    Hello AneeshRylands,

    I am not sure if I have understood your question correctly.

    Have you received this zip file as attachment in form submissions? Please share the zip file URL and we will take a look.

    We will wait for your response.

    Thank you!