Zip folder wont open

  • AneeshRylands
    Asked on October 9, 2015 at 4:37 AM

    I am trying to download the attached documents from my database but it takes a long time to download and when it does, it tells me it cant open because my zip isn't valid. Please help! I am in  hurry!

     

  • Ashwin JotForm Support
    Replied on October 9, 2015 at 11:58 AM

    Hello AneeshRylands,

    I am not sure if I have understood your question correctly.

    Have you received this zip file as attachment in form submissions? Please share the zip file URL and we will take a look.

    We will wait for your response.

    Thank you!