What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I edit the automatic response parents receive after clicking submit?

    Asked by 4Hregion1 on October 12, 2015 at 10:03 AM

    The automatic email parents receive after submitting a form does not contain the correct information, but the one I receive does. For example: their emails say that instead of 2 kids being signed up, only one is; and rather than saying the mother is signed up as a volunteer, it lists the father. The emails I receive contains all of the correct information...but not theirs.

    automatic reply automatic response autoresponder reply email update autoresponder edit autoresponder
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 12, 2015 at 12:19 PM

    It seems to me that you wish to change the email template setup for the information that is sent out to the parents whom are filling in your form.

    If that is the case then you would need to modify the Autoresponder on your form.