What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal integration not working - sending to Paypal homepage

    Asked by RabbisWOBorders on October 12, 2015 at 12:31 PM

    Hi all, 

    I am trying to get a registration form to automatically take someone to paypal where they can pay a custom amount for an upcoming retreat. In the past it has worked, but now it is sending people to the paypal homepage. Anyone know what I should do?



    Page URL:

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    JotForm Support

    Answered by Mike on October 12, 2015 at 02:17 PM

    Thank you for contacting us.

    There is an issue with HTML code of the Text field on form. Please remove < form > tags from HTML code in order to fix this, see the next animation.

    If you need any further assistance on this, please let us know. We will be happy to help.

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    Answered by RabbisWOBorders on October 12, 2015 at 02:45 PM

    Thanks so much! This worked :-)