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DbergAsked on October 12, 2015 at 2:40 PM
Hi, my facebook form appears to work fine in Desktop mode. I tested it all the way through to PayPay and worked fine. When I try an pull it up in phone or tablet mode in designer it looks fine, but when I try from my actual iPad or Iphone through Facebook, it is frozen and won't move onto the next fields? Any idea how to fix this? Thanks, Andrew
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MikeReplied on October 12, 2015 at 4:10 PM
The form seems to be fine on your Facebook page using desktop and android browsers. I would like to suggest embedding into Facebook using an alternative method to see if that makes any differences for iOS devices.
Adding Form to Facebook (Custom iFrame App)
Please give it a try to see if that helps.
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DbergReplied on October 20, 2015 at 11:53 AM
The link was working but now if says the static page may be down? Is the link listed above still a viable one?
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MikeReplied on October 20, 2015 at 1:02 PM
I have checked the following links and they seem to be fine on my side.
- http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-
- https://apps.facebook.com/static_html_plus/
- https://www.facebook.com/SMSP2015/app_684336108254110
- https://www.jotform.com/form/52654896738171
If there are still any problematic links, please post them to this thread. Thank you.