What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm not sure I understand what you mean. Are you referring to the Email Notification sent to you email address when someone submits your form?
Can you help us by giving us more details of the issue, please? Please tell us what specific error or issues are you encountering. And if you could also provide us the exact steps you are taking when you're getting an error. This will help us solve the issue and we will wait for your response. Thank you.