Email Notification Teamplate window not converting to HTML mode

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    tomkranz
    Asked on October 12, 2015 at 03:50 PM

    Hi. When I set up my email notification form, the option to display in HTML no longer functions, only text mode. I miss the old "table" that showed the different elements in my email. Wondering if something changed with this version of Jotform or if I clicked something... it should toggle between TEXT and HTML, but I don't see HTML any more. Thanks.

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    Mike
    Answered on October 12, 2015 at 05:33 PM

    Thank you for contacting us.

    The HTML table should be still there, but the problem is that we cannot restore the HTML table when we switch a Plain Text notification to the HTML mode.

    I wold like to suggest re-adding the Email Notification in order to get a fresh template with the HTML table.

    Please feel free to contact us if you need any further assistance.