Error on Transaction Interval Length 7 to 365 days

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    Asked on October 12, 2015 at 04:16 PM

    To Whom It May Concern,

    When I try to process a daily donation on my form at I receive an error message saying "Error on Transaction - Interval Length must be a value from 7 through 365 for day based subscriptions".  

    I have a Daily Donation set for 3 days in my Payment Wizard.  How can I fix this so it will process the daily transactions?

    Thank you,

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    Answered on October 12, 2015 at 06:05 PM

    It seems there are some restrictions for subscriptions/recurring payments, so that you cannot specify 1 Day in the Recurring Billing Cycle field because ARB only supports a value between 7 and 365 for day based subscription:

    " 2. “Recurring Billing Cycle” cannot be more than 1 year or less than 7 days (as ARB only support a Subscription Length of 7-365 days or 1-12 months). The term “Recurring Billing Cycle” refers to how often it will be charged. For example: once every 7 days, once every month (30 days), once every year (365 days). Here, 7 days is the minimum value that ARB accepts and you can set it up to a year (365 days). " 

     If you need further assistance please let us know.