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  • Profile Image

    PDF of made submissions is not showing all the details

    Asked by mustphoto on October 12, 2015 at 04:21 PM

    Hi again,

    i don't think you are following my question.

    when a client submits their completed form and i receive it in an email i used to see the whole form with the answers but now i just get blank boxes.  please see the screen shot of the pdf  that i receive. my other form is working properly but this one is not for some reason.

    THanks,

    Randi

    Page URL:
    www.jameslalaquarantine.com

    Screenshot
    email receive PDF submissions
  • Profile Image

    Answered by Ben on October 12, 2015 at 05:55 PM

    I see Randi that you have opened 3 threads so far in regards to the same issue.

    Please in future only open a single form and leave as much details on that single form. Also, please do note that you had left the same details across the same threads, suggesting that the issue is about the email notification, while this is the first thread that mentions PDF - which seems to be the actual issue here.

    http://www.jotform.com/answers/679593-How-to-get-entire-form-in-the-email-notification

    http://www.jotform.com/answers/679763-Why-Isn-t-My-Form-Appearing-in-My-Notification-Email

    Current thread original subject: "my form does not appear in my notification email"

    For us to be able to properly assist you I would like to ask you to please reply back here: http://www.jotform.com/answers/679763-Why-Isn-t-My-Form-Appearing-in-My-Notification-Email even if the suggested solution is not what you are after.

    Instead of opening a new thread, if you reply back there we can better understand what you are after and if that was what you were after.

    Thank you for your understanding.