What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What about the payment submission?

    Asked by thruviewfinder on October 12, 2015 at 05:36 PM

    What about the payment submission? Is it still limited to 10 payments per month?

    This is a re-post of a comment on All Forms Including Free Accounts Are Now Secure

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    JotForm Support

    Answered by EltonCris on October 12, 2015 at 06:46 PM

    Yes, that's correct. Payment submissions limit is still 10 per month. If you want more than that, I suggest to consider upgrading to any of the paid plans. :)

    Thank you! 

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    Answered by BBBCCE on October 13, 2015 at 03:32 PM

    Your pricing page includes "receive payments" under the 100 label for the starter account. If the limit is still 10 then you might want to clarify that on your pricing page.

    We just decided to use another provider for some of our forms because we needed a simpler to configure save and resume feature for our multi-page form. We have another form that we just setup that might get 30-50 payment submissions, once a year, but it would be over a 2-3 month period. I was going to downgrade our account to starter since it looked like that would cover this based upon the pricing page. I have since changed it to downgrade to bronze instead to make sure we have enough payment submissions available.


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    Answered by Carina on October 13, 2015 at 05:38 PM


    I moved your question to a new thread. Please check here your answer:


    Let us know if we can assist you further.