What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to stop getting emails whenever a form is submitted?

    Asked by canadiankowboy on October 12, 2015 at 08:33 PM

    I want to only receive email notifications when the condition is met so I have to add my notification email address. The problem is that now I get emails notifying me of form submissions but no emails about when a condition is met.

    stop getting emails
  • Profile Image
    JotForm Support

    Answered by Welvin on October 12, 2015 at 09:35 PM

    I checked your last form ID http://www.jotform.ca/form/52845509124254 and I couldn't find any conditions in the form.

    If you want to conditionally send an email, please check this guide on how to do it in your form: http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection.

    Thanks