What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I make my form show as secure?

    Asked by mmillwood1 on January 13, 2012 at 10:51 AM

    I put my form on a page on my site that has a secure SSL URL, but the browser complains that the page is running unsecure content because of the references to the jotform javascript and css files:




    If I change the URLs to use https they no longer work.  Is there a way to fix this?  It's not a payment form, only a signup registration form that sends an email.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 13, 2012 at 12:01 PM

    You seem to have fixed this problem as it is no longer ocurring on my end under IE, Chrome or Firefox. Can you confirm if you no longer need help with this?

    And by the way, your form is still not sent on a secure connection since it submits to http://submit.jotform.com/submit.php

    Your site's security certificate gives the illusion that the form is secure though.

  • Profile Image

    Answered by mmillwood1 on January 13, 2012 at 12:07 PM

    Thank you.  Yes, I was able to get it working by placing the js and css files directly onto our site.

    If I change the form to submit to  https://submit.jotform.com/submit.php do I still get 100 submissions for free?  Or I need to then pay?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 13, 2012 at 12:09 PM

    A free account can receive only 10 secure submissions per month, so yes, you'll have to upgrade your account to Premium to get more than that.