- mzbarnesAsked on October 12, 2015 at 11:13 PM
the email email@example.com in not in the bounce list. I have checked.
I have set firstname.lastname@example.org as email ID for email setting
Form is at http://form.jotform.co/jsform/33508358487869
Actual form is used as contact form at URL http://sharpscarpetcleaning.com.au/
The notification is not receiving at email@example.com but if i use another email address the message is delivered in that box
Please helpPage URL:
- JotForm SupportChriistianAnswered on October 13, 2015 at 03:24 AM
To be sure, i rechecked your email and it seems it is in the bounce list.
Please accept our apologies. Looks like something's wrong when some users check our bounce list. Let me inform our dev team about this.
Please confirm if you can receive the emails now.
- mzbarnesAnswered on October 13, 2015 at 03:43 AM
No, I cannot receive Email now also.
- mzbarnesAnswered on October 13, 2015 at 05:32 AM
Email is received now.
Thank You very Much
- JotForm SupportChriistianAnswered on October 13, 2015 at 05:35 AM
You are welcome. Glad to hear that you are now receiving the emails. If you have any further question or concern, please feel free to contact us again.
- mzbarnesAnswered on December 03, 2015 at 06:54 PM
is it on the bounce list again i cannot receive any email
- JotForm SupportChriistianAnswered on December 03, 2015 at 09:23 PM
I checked the firstname.lastname@example.org email on our bounce list but the email is not on the list.
Also, I checked the mail log of the email and I noticed that the emails were successfully sent.
Are you still unable to receive your email notifications?
We will wait for your response.