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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    First Three Fields Only Being Submitted

    Asked by beamingbrothers on October 13, 2015 at 02:57 AM

    Hi my Clone of Responsive layout form I have submitted twice via my windows phone and while form is complete, only 

    Question Answer
    Full Name joe
    E-mail joe@joe.com

    Message

     

     

     

    this above is getting forwarded to my email.  All fields are complete, form is saved, but only first three fields are being forwarded.  Ideas?

     

    Actually just submitted via my Windows 7 Desktop as well, same exact problem - first three fields only submitted.  Thanks.

     

    Christopher Johnson

    Page URL:
    http://www.mediaworkstations.net/free-configuration-page

    first name layout message table
  • Profile Image
    JotForm Support

    Answered by Charlie on October 13, 2015 at 04:28 AM

    Hi,

    This is because the email notification template only has those three fields.

    You need to edit the notification by following this quick steps:

    1.Under "Emails" click the notification you want to edit.

    2. In the "Compose Email" window, you'll see the email template, these are the three fields you were referring, is that correct? You can edit it an add the other form fields by clicking the "Form Fields" panel at the right side.

     

    You can also try deleting that notification and add a new one by following this guide: http://www.jotform.com/help/25-Setting-Up-Email-Notifications. When you create a new notification, all the form fields will be included in your email template automatically.

     

    Do let us know if that helps.