What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    can not log in to jotform

    Asked by petasi on October 13, 2015 at 08:11 AM

    Sirs:

     

    I have been trying to access my account for the past several days and I just get the browser (Chrome) to keep loading the page and not moving to anywhere

    It keeps loading, loading and nothing happens

    I have tried with Firefox and Chrome with no success

    JotForm can not log in in my account and keep
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 13, 2015 at 09:42 AM

    Hi,

     

    Can you try to login using this link - https://jotform.com/login? If you are still unable to login, can  try to do the following steps and provide us a screenshot?

    1. In Chrome, Press F12.

    2. Click Console.

    3. Take a screenshot.

     

    We will wait for your response.
    Regards.