All fields are mixed up in Customize PDF page

  • waldomiro
    Asked on October 13, 2015 at 2:44 PM

    estou tentando personalizar o PDF e não fica como eu quero,

    salvo e continua tudo misturado como faço pra resolver isso

     

    tambem esta dando esse erro

     http://www.jotform.com/pdf-apresenta%C3%A7%C3%A3o%20/320565873201318556

     

     

    pode testa o PDF ta horrivel

     

     

    favor me ajudem

     

     

    Jotform Thread 680536 Screenshot
  • Welvin Support Team Lead
    Replied on October 13, 2015 at 5:05 PM

    You can restore it to its default format. Simply click the "Reset" button in the PDF editor:

    All fields are mixed up in Customize PDF page Image 1 Screenshot 20

    Thanks

  • waldomiro
    Replied on October 13, 2015 at 5:07 PM

    não quero reset quero personalizar

    pois tenho um modelo a seguir

     

    favor me ajude

  • Welvin Support Team Lead
    Replied on October 13, 2015 at 6:40 PM

    I'm suggesting to start over and customize the PDF again since your current PDF report is mixed up. You have to fix the column sizing. 

    In the PDF report, you can only do the following:

    -change the column size

    -change the background color

    -change the text color

    -change the text height

    -change the text size

    -change the text alignment

    -add your custom text and image

    All fields are mixed up in Customize PDF page Image 1 Screenshot 20

    I would recommend using the two columns only, the question and answer - this is to tidy the display.

    Thanks

  • waldomiro
    Replied on October 13, 2015 at 7:59 PM

    como personalizo o tamanho do papel?

  • Mike_G JotForm Support
    Replied on October 14, 2015 at 4:32 AM

    Unfortunately, there is no way to change the paper size of the PDF copy of the submission throught the submission page as it is standard. 

    Please be advised that aside from the tools provided by my colleague, Welvin, you can also click-and-hold then drag the question fields and the answer fields to rearrange them to your desire. 

    Thank you.