Form on website not documenting submission entries

I have just been messing around with my forms layout in iFrame on my website. And i just now discovered that when I fill it in and send it, i get a confirmation message, but not the confirmation email. Upon further inspection i discovered that the entry hasn't been documented in my jotform account!

This is a serious problem!!! (it works when i fill out my form via the jotform site)

Help me please!

http://www.tgbam.nl/#!reserveren/cezu

 

The code I have now:

 

<iframe

      id="JotFormIFrame"

      allowtransparency="true"

      src="//www.jotform.com/form/52852652261960?nojump"

      frameborder="0"

      style="width:100%;

      height:600px;

      border:none;"

      scrolling="no">

    </iframe>

    <script type="text/javascript">

      window.handleIFrameMessage = function(e) {

        var args = e.data.split(":");

        var iframe = document.getElementById("JotFormIFrame");

        if (!iframe)

          return;

        

            break;

          case "setHeight":

            iframe.style.height = args[1] + "px";

            break;

          case "collapseErrorPage":

            if (iframe.clientHeight > window.innerHeight) {

              iframe.style.height = window.innerHeight + "px";

            }

            break;

          case "reloadPage":

            window.location.reload();

            break;

        }

        var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false;

        if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) {

          var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)};

          iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*");

        }

      };

      if (window.addEventListener) {

        window.addEventListener("message", handleIFrameMessage, false);

      } else if (window.attachEvent) {

        window.attachEvent("onmessage", handleIFrameMessage);

      }

      if(window.location.href && window.location.href.indexOf("?") > -1) {

        var ifr = document.getElementById("JotFormIFrame");

        var get = window.location.href.substr(window.location.href.indexOf("?") + 1);

        if(ifr && get.length > 0) {

          var src = ifr.src;

          src = src.indexOf("?") > -1 ? src + "&" + get : src  + "?" + get;

          ifr.src = src;

 

        }

 

      }

 

      </script>

I checked your website http://www.tgbam.nl/#!reserveren/cezu for the form, and I can see you have now used the form URL link to access the form.

The form link http://form.jotformpro.com/form/52185446734965

I cannot find anymore the source code embed you mentioned previiously.

Example:

------------------<iframe

      id="JotFormIFrame"

      allowtransparency="true"

      src="//www.jotform.com/form/52852652261960?nojump"

      frameborder="0".....

so on -----------------

 

You must have used the full source code embed of the form previously. Please take note that if you use full source code embed, every time you modify/update the form in your Form Builder, you will need to recompile or get the full source codes again to re-embed to the website.

The source embedded form on the website will NOT auto update according to the recent version of the form.

Unlike if you use the default embed or iframe embed code, every time you update/modify the form in your Form Builder, it will automatically update the website embedded version of the form as well.

Hope this clarifies the matter. Please let us know if you need further assistance.

I moved the embeded form to a new page : http://www.tgbam.nl/#!jotform/lynhq 

you can check it out there

I made a test submission on your website  

 

and the form submitted successfully

 

I found that the embedded form http://www.jotformpro.com/form/52852652261960  in your website  was NOT your form.

It belongs to one of our support team member

This was supposedly your correct form http://form.jotformpro.com/form/52185446734965

You can re-embed your form again on your website using its ifame code. 

user guide: -Getting-the-Form-iFrame-Code

This should resolve the issue. Please let us know if issue remains even after re-embedding the correct form

 

 

 

 

Thankyou! This worked.