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    My form is embedded into a wordpress site but will not display.

    Asked by nuart on October 13, 2015 at 04:16 PM

    I have tried to use all of the different options to embed my form including iFrames and the Wordpress plugin but it will not display the form.

    It leaves space like it is going to load but then never does.

    It seems to display fine on a MAC and on mobile devices but not on a PC. Any thoughts would be much appreciated!

    Page URL:
    http://nuartgraphics.com/wordpress/request-a-quote/

    site Mobile wordpress desktop browser
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    JotForm Support

    Answered by jonathan on October 13, 2015 at 07:04 PM

    I checked your website http://nuartgraphics.com/wordpress/request-a-quote/ using desktop browser, and I can see and use your embedded form http://www.jotform.us/form/51204881905151 on it.

     

    Can you please try testing also using different desktop browser. Perhaps it was just and issue with your desktop browser.

    Please let us know if issue persist.

     

     

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    Answered by nuart on October 15, 2015 at 09:10 AM

    I have tried this with Firefox, Chrome, and IE and it is still not working.

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    Answered by Carina on October 15, 2015 at 10:21 AM

    Just like Jonathan I could also access and use your form:

     

    Please try embedding your form again using the iFrame method but without the script part, as seen in the example bellow:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.us/form/51546520989162" frameborder="0" style="width:100%; height:1389px; border:none;" scrolling="no"></iframe>

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if the problem persists.