What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission Email alet for Incomplete Payments in Payment Form

    Asked by andrewsweddings on October 13, 2015 at 04:37 PM

    I notice two of my forms that did not send me an alert and I nearly messed up by missing their wedding. The deposit payments did not get processed for some reason, is there a way to receive an alert when this happens. I stumbled on this particular one fortunately by mistake.

    Page URL:
    https://form.jotform.com/50645334192150

    incomplete payments email alert submission payment incomplete
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    JotForm Support

    Answered by jonathan on October 13, 2015 at 08:45 PM

    You can setup an email alert for incomplete payments as well on a Payment Form.

    Check this user guide on how to:

    user guide: -How-to-setup-Incomplete-Payment-Notification-E-mail

     

    Let us know if you need further assistance on this.