What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am not getting any data after submitting in my mail from my website

    Asked by Ashik  on October 13, 2015 at 09:56 PM

    I am using your formin my website which is:

    www.praaktihealth.com

     

    but after fill up the form and clicking SEND button, i am getting no mail to desired mail address which is :

    info@praaktihealth.com

     

    can i have a quick solution?

     

     

    regards,

    Ashik

    Page URL:
    www.praaktihealth.com

    after Getting in fill www solution and
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 14, 2015 at 06:00 AM

    Hi Ashik,

     

    I checked the email you provided on our bounce list and the email is indeed on our bounce list which is the reason why you are not receiving the notification emails of your form. I have removed the email on our bounce list. Please check if you will now receive the email. You can also check on your end if your email is on our bounce list. You can check this article for more information: How to remove your email address from bounce list.

     

    Do let us know if you need further assistance.
    Regards.