What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Safe Harbor invalid in the EU

    Asked by swhitw on October 14, 2015 at 06:11 AM

    Hi,

    Have you considered the implications of the European Court ruling that Safe Harbor is not valid as a safeguard for transferring personal data from the EU to the US?

    I see other companies are adopting EC Model Contract Clauses to mitigate against this. Have JotForm come up with a response yet? I know it's very recent but I'd be interested in what your thoughts are.

    Thanks,
    Simon

    in JotForm thanks contract personal data
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    JotForm Founder

    Answered by aytekin on October 14, 2015 at 10:52 AM

    Hello Simon,

    Yes, we are working on a solution on that. I am not sure if the are EC Model Contract Clauses a permanent solution. That's why we are actually working on a solution where we will store the data only in our servers in Germany. We hope to complete it this week or latest next week. I will keep you updated. 

     

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    Answered by swhitw on October 14, 2015 at 10:57 AM

    That's great news Aytekin. Thanks for the fast reply and I'll look forward to hearing back from you. We're so happy with JotForm as a forms solution!

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    JotForm Support

    Answered by beril on October 14, 2015 at 02:00 PM

    Hi,

    On behalf of Mr. Aytekin, you are kindly welcome. We will inform you, when there is an update.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    JotForm Founder

    Answered by aytekin on November 02, 2015 at 08:05 AM

    Simon,

    We have released the solution for the Safe Harbor invalidation. You can learn more about it on the link below and switch your account to our European servers:

    http://www.jotform.com/eu-safe-forms/

     

     

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    Answered by swhitw on November 03, 2015 at 07:55 AM

    Thanks Aytekin. I switched last week when I saw the message on the site. Thank you for releasing this solution for your EU customers.

    Simon

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    JotForm Support

    Answered by beril on November 03, 2015 at 09:35 AM

    Hi,

    On behalf of Mr Aytekin, you're kindly welcome.

    If you need any additional assistance, please do not hesitate contacting us. We will be glad to assist you.