- André MoreiraAsked on October 14, 2015 at 09:12 AMWhen attaching the file tab work with us , the site gives the following message : Form Disabled - This form Has Been disabled .Page URL:
- JotForm SupportdavidAnswered on October 14, 2015 at 12:16 PM
That form is associated with the username "rafaelbuko". That account is currently over its submission limits for the month. It has received 130 submissions. Free account are allowed only up to 100.
You can do some of the "Get More" tasks in your account to increase your limits:
Upgrade to one of our subscriptions:
Or wait for the monthly reset on the 1st of November in order to restore your forms.
If you have any further questions, let us know and we will be happy to help.
- André MoreiraAnswered on October 14, 2015 at 12:33 PMThank you David , his answer was of great help. I will be checking with the site staff the issue of changing to the basic plan .Best regards and have a great week. Greetings from Sao Paulo, Brazil .
- JotForm SupportdavidAnswered on October 14, 2015 at 01:50 PM
You are very welcome. I reactivated your forms while you get things figured out. However, in a day or two, they will be disabled once again for being over limit. If you need them to be active, I would recommend making the necessary changes before then.