What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error sending files through the site . It takes place in the ' Careers ' tab. How To Fix ?

    Asked by André Moreira  on October 14, 2015 at 09:12 AM
    When attaching the file tab work with us , the site gives the following message : Form Disabled - This form Has Been disabled .
    Page URL:
    http://neloreprime.com.br/#contato

    site in how through
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    JotForm Support

    Answered by david on October 14, 2015 at 12:16 PM

    Hi,

    That form is associated with the username "rafaelbuko".  That account is currently over its submission limits for the month.  It has received 130 submissions.  Free account are allowed only up to 100. 

    You can do some of the "Get More" tasks in your account to increase your limits:

    http://www.jotform.com/myaccount/getMore

    Upgrade to one of our subscriptions:

    http://www.jotform.com/pricing

    Or wait for the monthly reset on the 1st of November in order to restore your forms.

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image

    Answered by André Moreira  on October 14, 2015 at 12:33 PM
    Thank you David , his answer was of great help. I will be checking with the site staff the issue of changing to the basic plan .Best regards and have a great week. Greetings from Sao Paulo, Brazil .
  • Profile Image
    JotForm Support

    Answered by david on October 14, 2015 at 01:50 PM

    You are very welcome.  I reactivated your forms while you get things figured out.  However, in a day or two, they will be disabled once again for being over limit.  If you need them to be active, I would recommend making the necessary changes before then.