What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked for forms associated with your email or IP address and was unable to find any. I suspect your form may have been created using a Guest account. In which case, you would need to register an account and have the form moved to your registered account in order to edit it. If you wouldn't mind sharing the URL of the form or the page it is embedded to, we will be happy to confirm this.