What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    As a sub-user, I cloned a form that was shared with me.

    Asked by ohlerb on October 14, 2015 at 02:27 PM

    As a sub-user, I cloned a form that was shared with me. However, it was created in the top-level of the shared folder. I can't drag it to a different folder or create folders of my own. Does a sub-user have any control over this?



    This is a re-post of a comment on How to Add or Group Your Forms into Folders

    different create sub-user top
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    JotForm Support

    Answered by Kiran on October 14, 2015 at 05:09 PM

    I see that there are no forms available in your account. It seems that the forms are already moved to primary account. Please be noted that the forms moved to other account cannot be moved to other folders by sub-users. The primary account holder can only move the forms from folder to folder since he/she is the account owner.

    Hope this information helps!