What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change the recipient e-mail?

    Asked by Elenaraileanu on October 14, 2015 at 03:52 PM



    I tried to change the recipient e-mail by going to Form Builder, but the Set up tab does no show anywhere. Is this a services available only for paid accounts? I am still using a free account. 



  • Profile Image
    JotForm Support

    Answered by Jan on October 14, 2015 at 08:01 PM

    This feature is available on free accounts. Please follow the steps below in order to change the email recipient for the notifications.

    1. On the Form Builder, please click the "Emails" button then select the notifier.

    2. Click "Reply-To and Recipient Settings" button.

    3. At the bottom right, you can change the recipient email address.


    4. Click the "Finish" button.


    Let us know if you need any help. Thank you.