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    Email validation triggers warning message for multiple email address input.

    Asked by graniteresearch on October 14, 2015 at 04:08 PM

    I am trying to use the autoresponder to provide those who use my form to receive a copy of what they write. In reading the FAQs and handbook, it seems like it should be possible to add multiple email addresses in the email address field, and that with the conditions set up correctly, a response with their answers should automatically be sent to any email address within the field. However, when I test the form, if there is more than one email address it gives me an error message. How do I get multiple email addresses accepted in Autoresponder?

     

    Here is the link to my form: https://form.jotform.com/graniteresearch/department_services 

    Page URL:
    https://form.jotform.com/graniteresearch/department_services

    Screenshot
    email email address validation warning message multiple email
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    JotForm Support

    Answered by Mike_G on October 14, 2015 at 07:09 PM

    To my understanding, you are already aware how to pass the value of the Email field to your autoresponder, correct?

    You are getting that error message, "Enter a valid email address", because email validation is turned on and it only checks a single email with the correct format (test@test.com)

    Now, adding multiple email address would trigger the warning message so I would suggest you turn the validation off by: 

    However, the email field will lose the capability to check if a single email is in the correct format or not.

    I hope this helps. Let us know if you need any further assistance. Thank you.