What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form disabled?

    Asked by casmith7 on October 14, 2015 at 04:43 PM

    I am receiving an error message when I attempt to view my form. I have tried everything to make it view-able, including enabling it, changing the language settings, renaming it, cloning it, and etc.  Please help.

    message settings and language settings
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    Answered by victor on October 14, 2015 at 08:10 PM

    Sorry for any inconvenience this has caused. I see that your account is autosuspended by our anti-phishing system which is strict to scan each JotForm to calculate the probability of phishing activities. I have verified your JotForms and they seems to be normal and clean. I have activated your account and you should be able to see your JotForms now.

    Sorry for the trouble caused.

    Regards