What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are the restrictions in place when linking Google Drive?

    Asked by PeterTingay on October 15, 2015 at 08:39 AM

    We would be linking to Google Drive to store the documents as they come through, are there any restrictions in place when linking with Drive.

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    JotForm Support

    Answered by Boris on October 15, 2015 at 09:29 AM

    This thread was split from your main post so that we can address it better and avoid confusion.

    The exact file-size restrictions for uploaded files are listed in our guide about Changing the Upload Size Limit. I will quote the relevant part here:

    Google Doc Format = 2MB or less
    Google Spreadsheet Format = 20MB or less
    Google Presentations Format = 50MB or less
    For other formats on Google Drive = 10GB or less

    You can integrate your form to Google Drive by following this guide: How to Integrate a Form with Google Drive.

    Please do note that the uploaded files will still take space in your JotForm account, even when you integrate your form to Google Drive or Dropbox. The files and submissions are simply copied to your Google Drive account when a new submission is made. This means that the available space limits from our pricing page will apply, and depending on the size of uploaded files you receive and your pricing plan, you may have to periodically delete some of your submissions with uploaded files from JotForm in order to free up your storage space on JotForm.

    Please let us know if you need further clarifications or assistance, and we'll be happy to help.