What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the way you store data and transfer to us comply with UK data protection laws.

    Asked by PeterTingay on October 15, 2015 at 09:10 AM
    Does the way you store data and transfer to us comply with UK data protection laws.
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    JotForm Support

    Answered by Mike_G on October 15, 2015 at 10:13 AM

    I think it would be best if you refer to our Privacy Policy (See number 4).

    You may also want to check our Terms of Use.

    If there's anything else that we could be of assistance, please let us know. Thank you. 

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    JotForm Support

    Answered by KadeJM on November 02, 2015 at 11:04 AM

    Hi Peter, I see that you have an account with us through the UK and your original question here was that of concern involving compliance with EU Data Center Storage Laws.

    We would like to inform and let you know that due to recent changes involving EU Data Center Laws we have now released our solution to Safe Harbor Invalidation.

    You may read more about it here http://www.jotform.com/eu-safe-forms/ where you can safely switch your account over to our European Servers.