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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Images in the form submissions are not displayed and producing 404 error

    Asked by becshall73 on October 15, 2015 at 10:10 AM


    The form was working fine yesterday showing all the images, but today they are not displaying:  https://www.jotform.com//?formID=52774415155962



    Page URL:

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    JotForm Support

    Answered by Kiran on October 15, 2015 at 12:32 PM

    I'm able to see that the images are being loaded on your JotForm. I notice that the images are being loaded from another form submissions. It seems that there is an issue with the links which needs to be redirected to Amazon services. I've checked the links with Amazon services and seems to be working fine. Could you please try replacing the links with using Amazon link as shown below :



    Let me also forward the issue to our backend team to take a look at this issue. Once we have any update in this regard, you'll posted through this thread.

    Thank you!

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    JotForm Developer

    Answered by uygar on October 19, 2015 at 03:20 AM

    Images are working fine now. Please check it again.