Images in the form submissions are not displayed and producing 404 error

  • Profile Image
    becshall73
    Asked on October 15, 2015 at 10:10 AM

    Hi,

    The form was working fine yesterday showing all the images, but today they are not displaying:  https://www.jotform.com//?formID=52774415155962

     

    Thanks.

  • Profile Image
    Kiran
    Answered on October 15, 2015 at 12:32 PM

    I'm able to see that the images are being loaded on your JotForm. I notice that the images are being loaded from another form submissions. It seems that there is an issue with the links which needs to be redirected to Amazon services. I've checked the links with Amazon services and seems to be working fine. Could you please try replacing the links with using Amazon link as shown below :

    https://secure.jotform.com/uploads/becshall73/50343930484353/309659622185995880/tunic%20compressed.jpg

    https://jufs.s3.amazonaws.com/becshall73/50343930484353/309659622185995880/tunic%20compressed.jpg

    Let me also forward the issue to our backend team to take a look at this issue. Once we have any update in this regard, you'll posted through this thread.

    Thank you!

  • Profile Image
    uygar
    Answered on October 19, 2015 at 03:20 AM

    Images are working fine now. Please check it again.