What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please refund unrecognized subscription fees

    Asked by miles202 on October 15, 2015 at 10:46 AM

    We would like to cancel the account effective immediately. Please refund the fees for the portion of our annual subscription cost for the remainder of the subscription period.

     

    Thanks,

    Miles

    fees Annual thanks subscription period annual subscription
  • Profile Image
    JotForm Support

    Answered by david on October 15, 2015 at 12:04 PM

    Hi,

    I have cancelled and refunded your subscription as per your request.  If there is anything else we can assist you with, let us know and we will be happy to help.