What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    General but important questions about JotForm

    Asked by Chris  on October 15, 2015 at 11:24 AM

    We are interested in using your program for a form that we can take to tradeshows. If you have an account manager or developer than can call us and run us through a demo, please let me know ASAP so that I can set it up. If not, here are my questions:

    Is the fee for the paid version a monthly/weekly/yearly subscription?

    Are the forms available offline?

    If they forms are available offline, can we sync them for online submission?

    Does it have if-then capabilities?

    Please contact us ASAP. We need to find a program that works for us as soon as possible. 

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    JotForm Support

    Answered by BDAVID on October 15, 2015 at 01:16 PM

    Unfortunately, we do not have support over the phone, but I will be glad to assist you with your questions.

    1) The paid subscriptions can be monthly, yearly, and bi-yearly: https://www.jotform.com/pricing


    2) We do not have offline feature, but you can create Fillable PDF forms, so you download it, and submit it for a later time: https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    3) If you submit the Fillable PDF form, it will be sent  as long as its submitted when there is internet connection.

    4) Yes, you can apply conditional logic to your form.(No available for PDF forms): https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    adding conditions

    If you have more specific questions to any of this 4 points, please ask then in a separate thread, so we can assist you further.