How do I go about changing my username?

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    Asked on October 15, 2015 at 11:29 AM
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    Answered on October 15, 2015 at 01:04 PM

    Unfortunately, there is no way for you to change your username on your end but, we will be more than happy to take care of that for you. Kindly give us the new username that you would like to have so we can perform the update. 

    Note: If you could provide us at least 3 possible usernames listed depending on which you would like to have most, that would be great. This is for us to have an option just in case the username is taken already.

    Thank you. 

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    Answered on October 16, 2015 at 09:20 AM

    Hey Mike, 


    Here are some options from most desired to least desired:



    If neither of those work, please let us know. 

    Thank you for your help!



    Newkirk IT Dept. 


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    Answered on October 16, 2015 at 10:24 AM

    As per your request, I changed your username from (spmathis) to (neaiforms). Please log out from JotForm and then log back in to verify the changes. By the way, custom URLs that are related to the old user will not work. You need to set up a new custom URLs if you need one.

    Let us know if you need any help. Thank you.