What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I go about changing my username?

    Asked by spmathis on October 15, 2015 at 11:29 AM

    How do I go about changing my username?

    change username username update username update account username
  • Profile Image
    JotForm Support

    Answered by Mike_G on October 15, 2015 at 01:04 PM

    Unfortunately, there is no way for you to change your username on your end but, we will be more than happy to take care of that for you. Kindly give us the new username that you would like to have so we can perform the update. 

    Note: If you could provide us at least 3 possible usernames listed depending on which you would like to have most, that would be great. This is for us to have an option just in case the username is taken already.

    Thank you. 

  • Profile Image

    Answered by spmathis on October 16, 2015 at 09:20 AM

    Hey Mike, 

     

    Here are some options from most desired to least desired:

    neaiforms

    newkirkforms

    If neither of those work, please let us know. 

    Thank you for your help!

     

    Alex

    Newkirk IT Dept. 

     

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    JotForm Support

    Answered by Jan on October 16, 2015 at 10:24 AM

    As per your request, I changed your username from (spmathis) to (neaiforms). Please log out from JotForm and then log back in to verify the changes. By the way, custom URLs that are related to the old user will not work. You need to set up a new custom URLs if you need one.

    Let us know if you need any help. Thank you.