What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am trying to update our old form but with my new form I can't seem to

    Asked by Maura Stephens on October 15, 2015 at 11:51 AM

    I am trying to update our old form but with my new form I can't seem to be able to send emails to our Acquisitions email account: LibraryAcq@gmit.ie - it works fine with my own account but when I try and veryify the other email address the code does not come through, just some html, which doesn't work. The old version of the form, which is live on our website works fine.



    This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address

    Emails new form doesn't work and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 15, 2015 at 01:35 PM

    I see this form associated in your account GMIT Library Book Purchase Request Form.

    That's the only form on it btw. Can you please refer to the original and cloned form to help you further and advise?

  • Profile Image

    Answered by oscarquijanodelmar on April 13, 2016 at 01:59 PM

    HI I NEED THIS FORM THIS FORM "CUADRANGULAR CONVENCION 2016" NOTIFICATIONS TO BE SENT TO THIS EMAIL (Cuadrangularenmexico@hotmail.com) I HAVE TRIED EVERYTHING BUT IT IS STILL SENT TO MY ACCOUNT EMAIL... CAN YOU HELP ME?