What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what is the charge for extra submissions when past the limit?

    Asked by JUSAsce on October 15, 2015 at 12:53 PM

    I currently have the bronze package, I just ran out of submission forms but this will be a one time thing. What is the charge for extra submissions when past the limit? Can't I just start using the 1000 forms from next months charge?

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    JotForm Support

    Answered by Mike_G on October 15, 2015 at 03:31 PM

    Jotform doesn't charge for extra submission(s) that's over your limit. And using your submission limit for next month would not be possible.

    If you go over you limit, it would result to temporary suspension of your forms. And submission counter only resets on the first of every month.

    But there are ways for you to increase your limit. You can upgrade to a plan that has a higher submission limit or you can also get extra submission limit through the Get More section of your Account's page

    I hope this helps. if you have any other questions, please feel free to let us know and we will be glad to help you. Thank you. 

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    Answered by JUSAsce on October 15, 2015 at 05:36 PM

    If I upgrade, can I start using the forms right away?

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    JotForm Support

    Answered by TitusN on October 16, 2015 at 01:21 AM

    Yes you can. 

    But please let us know if you run into any difficulty - we'll be happy to help.