Do we have a paid account with you?

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    Asked on October 15, 2015 at 01:02 PM


    I just got an email noting that my "free" account is near the 100 forms submission.  My assistant (who is out on maternity leave) noted that she paid for this program in May or June of this year.  I am investigating to make sure this is correct as she didn't send me any information after she paid for the subscription.  Is there a way for you to investigate this as well or direct me to someone who can help?

    Thank you,

    Shalyn M. Lapke, Ph.D.
    Associate Dean
    Clinical Experiences and Partnerships
    College of Education
    University of Mary Washington; 540-654-1775

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    Answered on October 15, 2015 at 03:32 PM

    Thank you for contacting us.

    Yes, there is empty 'kwhitehe' account which was upgraded in May, 2015. We have now transferred the Jotform Premium Yearly subscription from 'kwhitehe' to your 'slapke' account.

    Please feel free to contact us if you need any further assistance.