What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    account over storage limits

    Asked by pvv  on October 15, 2015 at 01:23 PM

    File size 0  ))


    "Dear JotForm User,

    You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST. Guest accounts are limited to 100.00 MB of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team


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    JotForm Support

    Answered by david on October 15, 2015 at 03:50 PM


    I checked your account and indeed, it appears to be over its storage limits.  If you register an account using the same email address you used to create the forms "info@pbretouch.com" and the forms should automatically be placed in your registered account.  Since submissions cannot be viewed or deleted from Guest account, you would need to register an account prior to being able to do so.  From the registered account you will be able to delete submissions in order to free up more space: