account over storage limits

  • Profile Image
    pvv 
    Asked on October 15, 2015 at 01:23 PM

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    "Dear JotForm User,

    You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST. Guest accounts are limited to 100.00 MB of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/pricing

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/

    "

  • Profile Image
    david
    Answered on October 15, 2015 at 03:50 PM

    Hi,

    I checked your account and indeed, it appears to be over its storage limits.  If you register an account using the same email address you used to create the forms "info@pbretouch.com" and the forms should automatically be placed in your registered account.  Since submissions cannot be viewed or deleted from Guest account, you would need to register an account prior to being able to do so.  From the registered account you will be able to delete submissions in order to free up more space:

    http://www.jotform.com/help/269-How-to-view-Submissions