Do sub-users also have access to the same monthly limits as the main account?

  • Profile Image
    jhaas526
    Asked on October 15, 2015 at 03:11 PM

    So I have a paid Bronze Jotform account. I am aware that I can share forms for three sub-users. 

    My question is do these three sub-users get the 1,000 monthly submissions or are they limited to only 100 a month?


    Thanks!

  • Profile Image
    Carina
    Answered on October 15, 2015 at 05:52 PM

    If the forms are created inside the main account then the sub-users will have access to the monthly limits of the main account. In this case the forms should be created under the  jhaas526 account and then shared with the sub-users:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User  

    Let us know if we can assist you further.