allows collection of credit card data or "eCheck" electronic funds transfers. Is there a way to include these two selection options witn

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    Asked on January 14, 2012 at 02:44 PM

    Sorry - I am resubmitting this as a new post, the forum system would not allow be to generate a response.

    Answered by Mike_T on January 13, 2012

    Hello Jerry,

    Could you please provide us with the link to's article where we will find information about collection of credit card data option? Then, we will be able to inform our developers about your inquiry.

    Thank you for cooperation.


    I've set up an testing account and it allows a you to step through a "simple checkout" process. 

    At step two you will see that you can choose between collecting and processing either CREDIT CARD information or BANKING information depending on which radio button is selected.

    So to fully leverage the ability to gather the customer's payment choice, it seems the ability to do that would need to be available within a JotForm Payment Tool configuration wizard.

    Since everthing is through a secure server, having the ability to collect either payment method should still function seamlessly through JotForm... or at least that's my hope?

    Please see the included screen captures for reference.

    The best option for you to review further, may be to set up a free testing account. The backend interface is sparse, but it may help in assessing if there is a method to integrate collecting BANKING information within your JotForm framework.

    Specfically the "Simple Check" option is what I had been looking into.

    I am discussing JotForm as a solution for my customer's website, but I need the option to collect the BANK info as well.


    Return Screen 1: Pre Purchase Summary

    Screen 2 - with Credit Card Radio Button Selected

    Screen 2 - with Bank Account Radio Button Selected

    Screen 3 - Order confirmation screen

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    Answered on January 16, 2012 at 06:41 PM

    Thank you for detailed reply.

    I have created a ticket to our developers about your inquiry. Unfortunately, I can not say when or if your request will be processed. However, we will update this thread once the new information will be available.

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    Answered on January 22, 2012 at 06:20 PM

    I too have set up an account for the sole purpose of collecting credit card AND echeck information through Jot Form.  I am extremely disappointed to find out that echeck is not available on the JotForm Wizard.  This was to be a major part of our payment plan as 25% of our customers prefer to pay by echeck and some do not possess a credit card.  Darn....I really hope that JotForm can get this up and running quickly. 

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    Answered on January 23, 2012 at 08:57 AM

    Thank you for your comment, twistarscamp.  The ticket for this feature is currently set to 'important', so this is now in one of the priority lists of features to be added by the development team.  As soon as this feature is added, we'll surely inform you right away.

    Thank you for your patience and patronage.