Upgrading automatically when limit reached

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    Robb
    Asked on January 14, 2012 at 07:29 PM

    Hi,

    If I sign up for the Premium Service but my submissions level is higher than allowed, can my subscription be automatically upgraded to the Professional level without any action on my part?

    My reason for asking is if I reach the Premium level I do not want any users to be prevented from making a submission, and do not mind the billing to occur automatically.

    Robb

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    AtacanC
    Answered on January 14, 2012 at 07:48 PM

    I understand your concern. I'm sorry to say but it's not possible. You need to check your submission count yourself and before you reach your limit, you can manually upgrade your account to professional. The upgrade will effect immediately. 

    Feel free to contact us if you have further questions. We'll be more than happy to help you.