What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The forms are always disabled

    Asked by jrgass03 on October 16, 2015 at 02:28 AM

    Whenever I test my article, on this site or on my site (www.noobproduction.com), it will always be marked "Form is Disabled". Now, I think this is unacceptable as we need these forms for our site. I expect you to fix this, since I have not messed with the settings

     

    Go to www.noobproduction.com for books, games, video and news.

    Page URL:
    www.noobproduction.com

    Screenshot
    video settings site www
  • Profile Image

    Answered by KenoButler on October 16, 2015 at 03:43 AM

    Hello, 

    Judging from the error message, I believe your form may have been disabled within the form builder. You can check the status of your form by doing the following: 

     

    Step 1: Selecting "Setup & Embed" in the form builder screen

     

    Step : Clicking on "Preferences" and ensuring your form's status is set to "Enabled"

     

    I hope this helps

    Regards 

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 16, 2015 at 06:12 AM

    Your account was suspended. I have now enabled it back. If the problem continues please let us know the exact URL of the form.