What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is jotform down?

    Asked by KarlH on October 16, 2015 at 04:54 AM

    My form is not loading, and dashboard seems erroneous.


    Form submissions not appearing at jotform.com

    Page URL:

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    Answered by pcurtis on October 16, 2015 at 07:14 AM


    Is jotform down? Can you respond please

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    Answered by KarlH on October 16, 2015 at 07:16 AM

    Seeings how jotform reps don't seem to wish to answer, it seems to be working Ok now. On my end at least. 

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    Answered by alltronicsbeveiliging on October 16, 2015 at 07:45 AM


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    Answered by pcurtis on October 16, 2015 at 09:08 AM

    Thanks KarlH

    Forms are still very unreliable today - Jotform support can you confirm if there are outage issues or not? THIS IS A PAID SERVICE YOU SHOULD BE RESPONDING TO USERS HAVING OUTAGES

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    JotForm Developer

    Answered by mert on October 16, 2015 at 09:13 AM

    Hi everyone,

    First of all sorry for the inconvenience. We were working to fix this problem. According to our tests, the problem should be fixed now.


    Please, try to preview your forms again and give us feedback about its last state.

    Thanks for your understanding.

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    Answered by Darren  on October 16, 2015 at 09:19 AM


    Our forms are still taking ages to load (about 25 secs) I'm afraid! 




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    Answered by pcurtis on October 16, 2015 at 09:42 AM

    Still unreliable for me.

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    Chief Technology Officer

    Answered by eee on October 16, 2015 at 10:30 AM


    We're having trouble with our CDN provider,

    Issue should be fixed now,

    Kindest Regards,

    - Ertugrul.