What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Finally! Jotform slowness / non existance.

    Asked by bbrett on October 16, 2015 at 09:35 AM

    Hi,

    I have read about the server issues you suffered yesterday. We have been having trouble today which is slowly getting worse.

    Our customers aren't able to access the form links (us neither) and as the editor, I am variably able to access the webpages. I have only managed to load this page after considerable waiting.

     

    I can confirm it is only Jotform pages that are struggling and would like confirmation that EU servers (if applicable) are not affected and you anticipate this will be resolved by Monday.

     

    Kind regards,

    Becca Brett

    JotForm confirm resolved and
  • Profile Image

    Answered by Elmhurst on October 16, 2015 at 09:40 AM

    We also had issues today.  cannot get onto http://www.jotform.com/ website or access any of our jotforms..

    We are UK based, is there any other updates?

     

    Thanks

     

    Gordon

  • Profile Image
    Chief Technology Officer

    Answered by eee on October 16, 2015 at 10:30 AM

    Hey,

    We're having trouble with our CDN provider,

    Issue should be fixed now,

    Kindest Regards,

    - Ertugrul.