What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
This is the form (http://www.jotform.com/52883982851975) you're working with right?
Are you saying that you are not receiving email notifications?
I checked your email and it is not in the bounce list. I did a test submission and I saw that it was sent properly as per the mail logs.
[2015-10-16 11:41:04] Submission #320819264521146119 Form #52883982851975 SENT to ssm***@hamba********.co.uk from firstname.lastname@example.org via AMAZONSES
[2015-10-16 09:03:42] Submission #320809821891566741 Form #52883982851975 SENT to ssm***@hamba********.co.uk from email@example.com via AMAZONSES
I checked the notification setup and I saw that the "Sender Email" is blank. Please set it to "firstname.lastname@example.org" or "email@example.com". If the sender email is blank, your mail server will detect the message as a spam.
Let us know if you're still having issues with the email notifications. Thank you.