What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    New Condition Wizard: Field names not showing in the "IF" and "DO" statement

    Asked by xumanudi on October 16, 2015 at 12:54 PM

    where it is the names of the form fields ??

    Page URL:
    https://form.jotformz.com/52813140357652

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Charlie on October 16, 2015 at 01:44 PM

    Hi,

    I cloned your form and made a simple form in my end, and I was able to see the problem.

    Below, you'll see the custom field names at the left side on my form view, in the condition wizard, the "IF" and "FIELD" statement doesn't load the field names, instead it shows the field types.

    I'll forward this to our developers to have it checked and fixed. We will update you on this thread as soon as this has been resolved. Apologies for the inconvenience.

  • Profile Image

    Answered by xumanudi on October 16, 2015 at 01:50 PM

    OMG, THIS IS NOT NORMAL

     

     

    appearing this field TYPE.

    and this not appearing NAME I have entered in the field.

     

    Radio Field, Radio Field, Radio Field, Radio Field

    How do I know which is what I use?

    This wrong, it was not so. damn it

     

  • Profile Image

    Answered by xumanudi on October 16, 2015 at 02:03 PM

  • Profile Image
    JotForm Support

    Answered by Charlie on October 16, 2015 at 02:07 PM

    Please accept our sincere apologies. I understand the problem, as I also shared a screenshot of it in my end. Please accept our apologies as this is causing an inconvenience in your end. We have forwarded this issue to our developers immediately to have it fixed.

  • Profile Image
    JotForm Developer

    Answered by evren on October 16, 2015 at 04:18 PM

    Hi xumanudi,

    We've just fixed the problem. Thank you for your understanding.