When I create a pdf it does not reflect the updated form

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    Chris Pettit
    Asked on October 16, 2015 at 02:03 PM

    After multiple edits, I have the form in the final draft.  One of my colleagues wants to see the pdf version, but when I create a pdf, it produces a version of the first draft (without the edits). 

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    david
    Answered on October 16, 2015 at 03:21 PM

    Hi,

    I believe this is due to the length of the form.  The PDF version of forms are not nearly as robust as the web version.  I am unable to even create a PDF of the current version of your form.  After deleting quite a few fields, I was able to get the PDF copy working.  If you need a PDF version of your form, I would recommend creating a different version that is more condensed.  I needed to delete roughly 30 fields in order to get the PDF to generate.  If you can condense the form down a bit, it should create a PDF of the current version without issue.

    You can clone the original, remove a set of fields and see the updates:

    http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

    http://www.jotform.com/help/242-How-to-Manage-Multiple-Fields