What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I clear my upload space?

    Asked by jvedel on October 16, 2015 at 02:47 PM

    Hi,

    I received many emails informing me that my upload space is full.

    I delete many forms but Upload space is always full.

    How do I clear my upload space?

     

    Thank you

     

    Marco

     

    how Emails thank full
  • Profile Image
    JotForm Support

    Answered by david on October 16, 2015 at 03:43 PM

    Hi,

    I checked your account and your upload space is currently at 0.  You should not be having any issues with storage whatsoever.  Deleting submissions with file uploads should clear up more space if you need to in the future.

    If you are still having trouble with your forms saying they are over limit, let us know and we will be happy to have another look.